Epson TM-M30 Thermal POS Printer Hardware Setup Guide

INTRODUCTION

The Epson TM-m30 printer is an affordable and reliable point of sale printer that can be used to control a standard APG cash drawer, print customer receipts and to print orders at the bar or in the kitchen.

THERMAL PRINTING

The Epson TM-m30 POS printer is a thermal printer. This means it does not use ink cartridges or ribbons. The only consumable the printer uses is approved thermal paper that is 3 and 1/8ths inches wide.

Thermal paper is heat-sensitive. The printed information is produced when the specially treated paper is passed over the printer’s thermal head. The amount of heat that is used to activate the image is very low, so thermal printers such as the TM-m30 may not be suitable for the intense heat in some kitchens. Compared to ink ribbon impact printing, thermal printing is very fast and quiet.

REPLACING THE PAPER

Only use approved compatible thermal paper rolls that are 3 and 1/8ths inches wide and no more than 230 inches long.

Open the top cover by using the right side grey lever
Remove the core of the expended roll
Insert the new roll of paper so that the roll is behind the paper
Close the lid with 2 inches of paper sticking out.

EPSON TM-M30 LIGHTS

There are three status indicator lights on the Epson TM-m30 POS printer.

Power LED — Blue light

On when power is on
Blinks when network is connecting

Error LED — Red-Orange light

On when power is on and printer is starting-up
Turns off when printer is “ready”
Flashes when there is an error

Paper LED — Orange light

On when paper is out or there is an issue with the paper
On after self-test to urge restart
On after printer lid is opened to urge restart

EPSON TM-M30 BUTTONS

The printer is very simple to use, there are only two buttons on the TM-m30, located on the right side of the printer

The top button is the power/reset button
The bottom button is the paper feed button

TM-M30 PORTS

The Epson TM-m30 printer has all of its ports at the bottom:

Power connector port — For approved Epson printer locking A/C adaptor.
USB-b port — Used for USB connectivity to a computer
Network Port — Used for LAN connectivity to your Rezku POS system
Cash Drawer Port — Used to connect to an APG cash drawer and control the release

TM-M30 PRINTER SETUP

The Epson TM-m30 printer comes pre-configured by Rezku with the latest compatible firmware configuration and settings for quick “plug and play” setup.

EPSON TM-M30 FACTORY RESET

Turn off printer by pressing the power key on the top of the printer
Use a ballpoint pen to hold down the SW reset switch located on the bottom of the printer.
Hold the SW-Reset switch down for 5 seconds.
Keep holding the SW reset switch while you turn the printer back on.
It will print a small paper that says “Initialization complete”.
Release the SW reset button. This completes the factory reset.

EPSON TM-M30 PRINTER SELF TEST

Turn off the printer by pressing the power key on the top of the printer
Hold down the feed key on the top of the printer
Keep holding down the feed key while turning the printer back on
Wait 5 seconds (do not release the feed key)
The self-test sheet will print
Release the Feed Button
After printing the self-test, the printer must be turned off and back on to return to normal

REZKU SUPPORT ASSISTANCE

For additional help with your Epson TM-m30 Thermal POS receipt printer please contact Rezku Support. We’re always happy to help!