Creating Users in Back Office Download PDF

Everyone who uses Rezku POS should have their own separate user account and secret PIN. This provides accountability for every operation performed in Rezku POS.

To create a user, go to the Users area of Back Office, by clicking in the left-hand navigation bar.

rezku pos user list

When you open the Users page for the first time, one user is already created. This is the Owner account.

The Owner account has access to all the features and settings in Rezku POS and defines the permissions for the other users.

User Permissions

Before adding a new user, it’s important to understand the different Positions used in Rezku POS to set permissions. For more detail about user permissions go here User Permissions

The roles you can assign to new users are Owner, Manager and Employee.

The Owner role is the highest level of permission and should be restricted to users who also access Back Office and need to be able to do “everything”.

The Manager role has access to high-trust functions necessary for day to day operation of a register, such as authorizing refunds and changing prices.

The Employee role should only have access to functions required to do their job, such as taking orders and completing transactions.

You can set the permission levels for specific tasks, in Back Office, in the Settings area, under Permissions.

rezku pos backoffice user permissions

Adding an Employee

Click on Users in the left-hand navigation column in Rezku POS, and click Manage Users.

how to add a new user in rezku point of sale back office

Click + Employee

new employee form

The New Employee window will pop-up.

  • Type the Employee Name
  • Add a Swipe-Card number (if applicable)
  • Add ADP file number if using payroll integration
  • Choose the Role (Employee, Manager, Owner)

Rezku POS also tracks labor costs and lets you assign employees to different pay rates depending on their shift.

new employee form
  • Click Add Position
  • Name the position (server, bus, bar etc.)
  • Choose the position type (front of house, back of house, management)
  • Enter the hourly wage earned by the employee for this position
  • Add additional positions for the employee if their wage changes depending on shift

Click Save

Secret PINs

rezku pos user PIN form

After saving a keypad will appear to set the user’s identifying PIN number for the system.

You can change the PIN number at any time.

Duplicate PIN numbers are not allowed!

NOTE: Employee PIN numbers provide a high degree of accountability. They are used to clock in and out, verify transactions, log onto registers, and to authorize changes to the system. It is critical that PIN numbers are kept secret.

Edit or Remove Users

To remove a user, click X on the row with the user’s name.

Click “Yes” to confirm you want to delete the user.

To edit a user, click the Pencil icon, just to the left of the X, on the row with the employee’s name.

Edit Employee form in rezku back office

When the Edit Employee window is open, you can make changes to the name, permission level and rate of pay.

Click Save to keep your changes.

Rezku is a trademark of Guest Innovations, Inc. “Making Restaurants More” is a service mark of Guest Innovations, Inc. iPad, iPhone, and iPod Touch are the trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple, Inc. Android is a registered trademark of Google. Windows is a registered trademark of Microsoft. Other logos & trade names are the property of their respective owners. Use of Rezku POS and this website are subject is subject to Terms of Use and Privacy Policy.