Business Planning

13 Restaurant POS & Tech Statistics You Should Know in 2025

The Rezku Team

May 29, 2025

As the restaurant industry navigates evolving customer expectations, rising costs, and competitive pressures, point-of-sale (POS) systems have become central to success. Today’s POS platforms are no longer just digital cash registers—they’re the operational hubs that power everything from loyalty programs to off-premises order management.

Below, we list some restaurant POS & tech statistics for 2025 and the restaurant POS market share, based on the latest industry report.

Whether you’re looking to expand, improve service, or increase profitability, these trends offer critical insight into where the restaurant tech landscape is headed.

Top Restaurant POS Systems Statistics for 2025

The following statistics are drawn from the National Restaurant Association’s State of the Restaurant Industry 2025 report, offering authoritative insights into restaurant technology adoption, especially POS systems, consumer expectations, off-premises trends, and the expanding role of loyalty and AI.

If you’re evaluating your restaurant POS strategy this year, looking to stay ahead of the competition, keep customers coming back for more while streamlining your operations, these industry statistics are essential reading.

• According to the 2025 NRA report, 52% of restaurants plan to dedicate resources toward upgrading or implementing point-of-sale (POS) systems.
• Investment in POS systems varies by restaurant type, with 52% of all restaurants planning to invest, including 50% of full-service establishments and 55% of limited-service operations.
• Nearly half of all restaurant operators—49%—intend to invest in contactless ordering and payment options in 2025, with this trend more pronounced in limited-service restaurants (56%) compared to 41% of full-service establishments.

• In 2025, 30% of restaurants overall are planning to invest in self-order and self-pay technologies, such as kiosks or tablets, with 38% of limited-service restaurants leading the charge, versus just 22% of full-service venues.
• 40% of restaurants plan to invest in developing smartphone apps in 2025, with limited-service restaurants (48%) ahead of full-service establishments (31%) in this area.
• To improve kitchen and operations efficiency, 57% of restaurant operators say they will invest in back-of-house technology in 2025.

• 61% of restaurants plan to invest in technology aimed at boosting the productivity of their front-of-house operations in 2025.
• Technology that enhances the overall customer experience is a priority for 59% of restaurant operators in 2025.
• With growing digital dependence, 53% of restaurants say they will invest in strengthening their cybersecurity infrastructure in 2025.
• 28% of restaurants report plans to integrate artificial intelligence (AI) into their operations in 2025, signaling growing interest in automation and smart analytics.
• 22% of restaurant operators are looking to leverage augmented reality for staff training or marketing campaigns in 2025.
• Among restaurants that have already adopted new technology, 69% say it has made their business more efficient and productive.
• Three in four delivery customers—75%—say the availability of tech-enabled options for ordering and payment is an important factor when choosing a restaurant, including 65% of baby boomers.

Need a Professional Restaurant POS?

If you’ve just read all these tech trends, you’ve learned that today’s restaurants need more than just a payment processor—they need a comprehensive POS platform. The best POS system for a restaurant drives growth, reduces friction, and elevates the guest experience. That’s why Rezku has created the solution for you.

Whether you’re managing a single location or expanding to multiple units, Rezku gives you the technology to scale with confidence.

Schedule a free Rezku POS demo today and discover how we can help you streamline operations, engage customers, and grow your bottom line. From streamlined payment processing to restaurant POS reports and POS data analysis, Rezku’s POS system solves your biggest restaurant challenges.