4 posts · Page 5 of 5

Management & Operations

Are Animals Allowed in Restaurants? Know Your Rights, Responsibilities and Best Practices Regarding Service Animals for the Disabled
Management & Operations

Are Animals Allowed in Restaurants? Know Your Rights, Responsibilities and Best Practices Regarding Service Animals for the Disabled

As a restaurant owner or manager, you may have encountered situations where patrons attempt to bring animals into your establishment, claiming they are service animals or emotional support animals. However, it’s crucial to understand the legal distinction between these two categories. While the presence of animals in a food service...

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10 Things You Can Do To Help Make Disabled People Feel More Welcome In Your Restaurant
Management & Operations

10 Things You Can Do To Help Make Disabled People Feel More Welcome In Your Restaurant

As a restaurant owner or manager, ensuring your establishment is accessible and welcoming to disabled patrons is not only the ethical choice, but it enhances customer satisfaction, loyalty and your brand’s reputation. The Americans with Disabilities Act (ADA) sets minimum requirements for equal access, but going above and beyond can...

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Right Under Your Nose: How To Stop Restaurant Employee Theft Before It Bleeds You Dry
Management & Operations

Right Under Your Nose: How To Stop Restaurant Employee Theft Before It Bleeds You Dry

In the restaurant industry, employee theft can be a significant drain on your bottom line. According to a recent study by the U.S. Department of Commerce, the average restaurant loses an estimated 4% of its annual revenue due to employee theft. That’s a staggering figure, especially when you consider the...

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A Restaurant Manager's Guide to Creating and Enforcing an Effective Drug & Alcohol Policy
Management & Operations

A Restaurant Manager's Guide to Creating and Enforcing an Effective Drug & Alcohol Policy

The restaurant industry faces a pervasive challenge with substance abuse. Studies show that restaurant workers have some of the highest rates of substance use, with 35% reporting heavy alcohol use and 17% using illicit drugs - nearly double the national averages. This can lead to serious safety concerns, decreased productivity,...

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