Special Features By Service Concept
Especially For Pizza/Delivery:
- Phone ordering w/ Caller ID
- Delivery status customer SMS
- Delivery driver assignment
- Maps-based dispatch with delivery times
- Driver maps w/ directions
- Pizza half-and-half modifiers
- Toppings prices change w/ size
- Driver texts with order information
- Multiple delivery zones/fees
Especially For Bars:
- Speed-bar ordering
- Automatic Bar Tab Prompt
- Secure-stored bar tabs (hand back the card)
- Incremental bar tab pre-authorization
- Name-from-card bar tabs
- Swipe to reorder items
- Dual Cash Drawers (Bar drawers)
- Mechanical bar drink regulator integration
Especially For Quick Service:
-
Customer Facing Display app (CFD)
- Takeout orders view
- To-Go Order Pacing (on the fly)
- Order Ready customer SMS
- Conversational Modifiers
Especially For Full Service:
- Floor plans with tables and order status
- Tableside POS with Tap-to Pay
- Rapid check splitting by seat, item or dollar amt.
- Coursing w/ fire button
Full System Features List
Menus & Ordering
- Advanced POS designed for ease of operation
- Customer receipts w/ brand logo
- Move items between checks
- Reopen closed checks
- Merge separate checks
- Daily staff reminders
- QR Code Menus, Ordering & Payments
- Tax exemptions by item
- Detailed product descriptions & recipes
- Custom menu colors w/ images
- Auto-86 stock level counter
- Item 86ing from POS or KDS
- Ingredient-level inventory tracking
- Branching modifiers w/ sub-modifiers
- Forced & unforced modifiers
- Modifier quantities w/ min-max
- Timed menus/meals
- Phone ordering w/ Caller ID
- Pizza half-and-half modifiers
-
Customer Facing Display app (CFD)
- Takeout orders view
- To-Go Order Pacing (on the fly)
- Order Ready customer SMS
- Conversational Modifiers
- Floor plans with tables and order status
- Tableside POS with Tap-to Pay
- Rapid check splitting by seat, item or dollar amt.
- Coursing w/ fire button
- Speed-bar ordering
- Automatic Bar Tab Prompt
- Secure-stored bar tabs (hand back the card)
- Incremental bar tab pre-authorization
- Name-from-card bar tabs
- Swipe to reorder items
- Dual Cash Drawers (Bar drawers)
Online Ordering & Delivery
-
Fully branded smartphone app
- Custom-branded white label OLO portal
- Detailed item descriptions with photos
- Top products category
- Advanced online modifiers w/ sub-modifiers
- Delivery, to go and curbside ordering
- Secure stored payments
- Customer profile with loyalty, coupons, payments
- eGift card purchase and payment
- 3rd party ordering and delivery app integration
- Chowly integration
- DoorDash Drive integration
- Delivery status customer SMS
- Delivery driver assignment
- Maps-based dispatch with delivery times
- Driver maps w/directions
- Driver texts with order information
- Multiple delivery zones/fees
- Dynamic upselling for modifiers and products
Hardware & Compatibility
- Thermal Printing
- Impact Printing
- Sticker Printing
- Print from KDS
- Barcode readers for product scanning
- Advanced printer sharing & routing by station
- Phone system Caller ID integration
- Customer Facing Display system
-
Smart KDS touch-screen displays
- Route tickets between KDS stations
- Expo KDS with advanced controls
- Light mode and dark mode display
Management & Analytics
- Real time reporting and analytics
- Receipt and payment search tools
- Cloud-based management portal
- Unlimited raw data storage
- Automatic data backups
- Quickbooks & Accounting integrations
- Ingredient-level food cost calculation
- Over 60 preset reports for bookkeeping
- Custom reporting with over 400 data points
- Daily reports emails
- Low inventory alert notifications
- Live KPI Dashboards
-
Smartphone App for Managers
- 7shifts integration
- Mechanical bar drink regulator integration
Loyalty & Promotions
- Happy hour & timed discounts
- Discount/Comp by order or product
- Gift card program
- eGift cards (online gift cards)
- Loyalty rewards program (dollars and points)
- Online Coupons w/ Promo Codes
- Advanced Coupon Customization (BOGO ect.)
- Customer loyalty dashboard
- Promotional notifications
- Mailchimp Integration
Secure Technology
- PCI DSS out of scope SAQ (highest security level)
- Latest EMV and tap-to-pay card readers
- Suspicious activity reporting
- Employee photo-capture at clock-in
- Cash drawer permissions w/ activity log
- Per-user permissions customization
- Automatic system upgrades and enhancements
- Management portal with permission levels
- Manager override PINs
- Swipe-card access
- Employee PINs w/ activity tracking
- System change event logs
- 2-Factor Authentication
- Full end-to-end data encryption
- 3-day offline operation w/ payments
- Secure offline CC transactions w/ auto sync
Customer Support Excellence
- Back Office Help (text and videos)
- Updated knowledge base w/ full documentation
- Employee Training Videos on POS
- Extensive training video library
- POS training mode app
- “Plug and play” system hardware
- Remote set up w/ 1-to-1 training
- Complimentary menu building
- Live chat support
- Responsive email support
- Unlimited live phone support 24/7