Special Features By Service Concept

Especially For Pizza/Delivery:

  • Phone ordering w/ Caller ID
  • Delivery status customer SMS
  • Delivery driver assignment
  • Maps-based dispatch with delivery times
  • Driver maps w/ directions
  • Pizza half-and-half modifiers
  • Toppings prices change w/ size
  • Driver texts with order information
  • Multiple delivery zones/fees

Especially For Bars:

  • Speed-bar ordering
  • Automatic Bar Tab Prompt
  • Secure-stored bar tabs (hand back the card)
  • Incremental bar tab pre-authorization
  • Name-from-card bar tabs
  • Swipe to reorder items
  • Dual Cash Drawers (Bar drawers)
  • Mechanical bar drink regulator integration

Especially For Quick Service:

  • Customer Facing Display app (CFD) apple icon android icon
  • Takeout orders view
  • To-Go Order Pacing (on the fly)
  • Order Ready customer SMS
  • Conversational Modifiers

Especially For Full Service:

  • Floor plans with tables and order status
  • Tableside POS with Tap-to Pay
  • Rapid check splitting by seat, item or dollar amt.
  • Coursing w/ fire button

Full System Features List

Menus & Ordering

  • Advanced POS designed for ease of operation
  • Customer receipts w/ brand logo
  • Move items between checks
  • Reopen closed checks
  • Merge separate checks
  • Daily staff reminders
  • QR Code Menus, Ordering & Payments
  • Tax exemptions by item
  • Detailed product descriptions & recipes
  • Custom menu colors w/ images
  • Auto-86 stock level counter
  • Item 86ing from POS or KDS
  • Ingredient-level inventory tracking
  • Branching modifiers w/ sub-modifiers
  • Forced & unforced modifiers
  • Modifier quantities w/ min-max
  • Timed menus/meals
  • Phone ordering w/ Caller ID
  • Pizza half-and-half modifiers
  • Customer Facing Display app (CFD) apple icon android icon
  • Takeout orders view
  • To-Go Order Pacing (on the fly)
  • Order Ready customer SMS
  • Conversational Modifiers
  • Floor plans with tables and order status
  • Tableside POS with Tap-to Pay
  • Rapid check splitting by seat, item or dollar amt.
  • Coursing w/ fire button
  • Speed-bar ordering
  • Automatic Bar Tab Prompt
  • Secure-stored bar tabs (hand back the card)
  • Incremental bar tab pre-authorization
  • Name-from-card bar tabs
  • Swipe to reorder items
  • Dual Cash Drawers (Bar drawers)

Online Ordering & Delivery

  • Fully branded smartphone app apple icon android icon
  • Custom-branded white label OLO portal
  • Detailed item descriptions with photos
  • Top products category
  • Advanced online modifiers w/ sub-modifiers
  • Delivery, to go and curbside ordering
  • Secure stored payments
  • Customer profile with loyalty, coupons, payments
  • eGift card purchase and payment
  • 3rd party ordering and delivery app integration
  • Chowly integration
  • DoorDash Drive integration
  • Delivery status customer SMS
  • Delivery driver assignment
  • Maps-based dispatch with delivery times
  • Driver maps w/directions
  • Driver texts with order information
  • Multiple delivery zones/fees
  • Dynamic upselling for modifiers and products

Hardware & Compatibility

  • Thermal Printing
  • Impact Printing
  • Sticker Printing
  • Print from KDS
  • Barcode readers for product scanning
  • Advanced printer sharing & routing by station
  • Phone system Caller ID integration
  • Customer Facing Display system
  • Smart KDS touch-screen displays apple icon android icon
  • Route tickets between KDS stations
  • Expo KDS with advanced controls
  • Light mode and dark mode display

Management & Analytics

  • Real time reporting and analytics
  • Receipt and payment search tools
  • Cloud-based management portal
  • Unlimited raw data storage
  • Automatic data backups
  • Quickbooks & Accounting integrations
  • Ingredient-level food cost calculation
  • Over 60 preset reports for bookkeeping
  • Custom reporting with over 400 data points
  • Daily reports emails
  • Low inventory alert notifications
  • Live KPI Dashboards
  • Smartphone App for Managers apple icon android icon
  • 7shifts integration
  • Mechanical bar drink regulator integration

Loyalty & Promotions

  • Happy hour & timed discounts
  • Discount/Comp by order or product
  • Gift card program
  • Cash discount program
  • eGift cards (online gift cards)
  • Loyalty rewards program (dollars and points)
  • Online Coupons w/ Promo Codes
  • Advanced Coupon Customization (BOGO ect.)
  • Customer loyalty dashboard
  • Promotional notifications
  • Mailchimp Integration

Secure Technology

  • PCI DSS out of scope SAQ (highest security level)
  • Latest EMV and tap-to-pay card readers
  • Suspicious activity reporting
  • Employee photo-capture at clock-in
  • Cash drawer permissions w/ activity log
  • Per-user permissions customization
  • Automatic system upgrades and enhancements
  • Management portal with permission levels
  • Manager override PINs
  • Swipe-card access
  • Employee PINs w/ activity tracking
  • System change event logs
  • 2-Factor Authentication
  • Full end-to-end data encryption
  • 3-day offline operation w/ payments
  • Secure offline CC transactions w/ auto sync

Customer Support Excellence

  • Back Office Help (text and videos)
  • Updated knowledge base w/ full documentation
  • Employee Training Videos on POS
  • Extensive training video library
  • POS training mode app
  • “Plug and play” system hardware
  • Remote set up w/ 1-to-1 training
  • Complimentary menu building
  • Live chat support
  • Responsive email support
  • Unlimited live phone support 24/7