Table Management For Restaurants

Customer Testimonials

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  "Cattlemens was founded over 45 years ago and now serves over a million guests a year for dinner only. We have been managing those guests with pen and paper at our front desks. Not only has the business become more complex, faster and there is a need to be more efficient, we face higher costs and a need to serve guests quicker, our employees demand we have systems that match the way they think. After looking at all available solutions, we decided on Rezku. Not only has it improved our turn times, wait times, and increased our head count but it has drastically reduced the level of stress at the host stand. The system is simple to implement, quick to train/learn and the team at Rezku are very client conscious and responsive. This system fits the needs of the guest, managers and is beloved by employees."

  Kelly Ames, Director of Training.

  
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  "The biggest mistake we made is not getting Rezku sooner for all of our locations..."

  Mike, CEO

  
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  "The team at Rezku has been wonderful to work with. We use their system to run our FOH and have loved it! I recommend them to any restaurant wanting to streamline their Front of House."

  Jordyn Phillips, General Manager

  
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  "We chose to make the switch due to rising costs of doing business. The thought was to cut expenses and not affect the quality of experience to your guets. Rezku was the most advanced program available in our research... Everyone at Rezku that we encounter is ready willing and able to help us day and night. They want to help us make the system work best for us. Customer service gets an A+!... It's nice to work with a company that is more like a partner than a vendor."

  Tracy Berkner, Owner

  
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  "El Cholo is extremely pleased with Guest Innovations, Inc and Rezku. We were previously with a similar company that went out of business, and Rezku allowed for a smooth transition that works well for both our staff and customers. As Director of Operations of six locations, I decided to partner with Rezku soon after my first phone call, when I was greeted by a live person. The staff at Rezku understood my needs and went out of their way to customize what was discussed from set up to launch. Rezku has streamlined customers' reservations with seamless technology and a human touch."

  Dawn Schlegel, Director of Operations

  
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  "...You will have a very user friendly computerized floor plan with a reservation list and a wait list all in one place to easily see. The smartphone apps that come with the program are great. They allow you to update the status of the tables, check on the reservation list and waitlist from the palm of your hands. Best of all, Rezku provides you with unparalleled customer service that is immediately reachable at any given moment of need."

  Rey, General Manager

  
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  "Outstanding. Exceptional. Brilliant. These are just 3 of many thoughts that quickly pop into my mind when I think of Rezku and customer service that they provide us with. Initially, we switched to Rezku to save money; the bills from our previous reservation & table management system (OpenTable) kept increasing month after month as our customer traffic increased. With Rezku we were expecting a decrease in cost and consequently, a decrease in overall functionality. Wow, we were wrong - the Rezku platform is so much more robust and user friendly. We finally feel that we are realizing our full financial potential by keeping all of our seats filled, and turning tables at rates we never dreamed possible.."

  Vic Granowicz, Owner

  
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  "Rezku is one of the best and most useful platforms we have ever brought into Walk-On's Bistreaux and Bar. Since launching Rezku, we have been able to better track guest count, wait times, and table turns. It has allowed us to increase guest count and sales while decreasing wait times. Utilizing the BackOffice tool has also provided us with easy to read analytics, resulting in the ability to lower labor hours.
  
  As a growing company, opening new restaurants are what we do. Rezku has made opening day and opening week a breeze at the front door. Managing and controlling wait lists and seating charts has gone from a headache with so much paper (and manpower) to almost easy with a steady flow.
  
  And if that was not enough, the customer service has been excellent. They are available to troubleshoot and help us out whenever we need. Any issue we have (which have been minimal) is resolved in record time.
  
  I would recommend Rezku to any restaurant group. It truly is a game changer for the front of house."

  Shauna Reader, Director of Training

  
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  "From the moment we opened, we have been very fortunate to have an overwhelming amount of traffic in our restaurant. Shortly after, we realized that in order to better serve our guests and to be more efficient in the front of the house we needed to implement a reservation and table management system. We researched all of the available solutions on the market and in the end Rezku was the best solution for us. Rezku allows us to effectively manage our multiple dining areas seamlessly because they offer the additional tablet apps that sync with the main host stand. Since starting with Rezku, not only do we have better turn times but our guests' experience when they first arrive is very smooth - and we have been able to keep a very manageable wait time."

  Tammy, General Manager

  
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  "We recently made the decision to switch to Rezku for our most recent opening in Virginia. Let me tell you why I am so happy that we made that decision.

  The technology is so intuitive, which made the training fast and effective for all levels of staff from host to managers. The online support, training videos and touch screen technology made it possible for us to open our newest location with new staff and restaurant trainers who had never used Rekzu before. The implementation was made easy by the technology and support provided as well as providing my staff with a tool to take better care of our guests' needs to do their jobs better. In fact, one of the trainers from another location made me promise to install Rekzu in her home restaurant.

  We are so pleased with Rezku and the results that we have decided to move forward with Rezku as our table management system. We will be rolling Rezku out in all our 2016 openings and look forward to a successful year."

  Peter D'Amelio, Chief Operating Officer