Management & Operations

POS System Troubleshooting for 2025 If you’ve ever dealt with a malfunctioning POS system, you know it can disrupt your business operations and impact customer satisfaction. Effective POS system troubleshooting can quickly get your business back on track by addressing connectivity issues, software glitches, and hardware malfunctions. Understanding how to...

How to Use a POS System in a Restaurant: Getting Started Running a successful restaurant involves juggling many tasks, from managing orders and payments to tracking inventory and labor. Understanding how to use a point-of-sale (POS) system in a restaurant is essential for enhancing efficiency and improving customer service. A...

In today’s highly competitive restaurant industry, having a strong and cohesive staff is paramount to your business’s success. The hiring landscape has evolved significantly, with a greater emphasis on not just technical skills, but also cultural fit, emotional intelligence, and the ability to adapt to rapidly changing customer demands and...

Employee retention is one of the most significant challenges facing the restaurant industry today. With an overall churn rate of 73% in 2022, according to the Bureau of Labor Statistics, restaurants struggle to maintain a stable and experienced workforce. High turnover can have far-reaching consequences, impacting operations, customer service, employee...

As a restaurant owner or manager, one of your top priorities should be fostering a positive, respectful workplace culture. Unfortunately, the restaurant industry has long grappled with pervasive issues of harassment, bullying, and discrimination. These toxic behaviors not only harm employees’ well-being and morale but can also severely impact your...

Nothing compares to the level of care and attention a committed server provides to guests in a full service restaurant. The latest advances in POS technology equip servers to provide an even higher level of service and attention, while streamlining steps in the dining experience. In this article, let’s compare...

So, it’s your dream to own a restaurant? Maybe it’s a shaded outdoor cafe, a corner sandwich shop, a bustling brew-pub or the next Michelin Star experience? Owning a restaurant may seem glamorous, but the reality is it requires major personal and financial sacrifices. This post provides an honest look...

Waiters and waitresses are the lynchpin that holds together the full-service dining experience. They are the face of your restaurant and the primary determining factor in whether a guest dines with you again. What is Expected from a Restaurant Server? In a table-service setting, the servers play a crucial role...

With the promise of great margins and happy customers, more restaurants are interested in serving alcohol. This short guide will clue you in on what you need to know before you commit to selling beer, wine or spirits in your restaurant. Topics to Cover: If serving alcohol is right for...

For any restaurant to achieve success, efficient and well-run kitchen operations are absolutely essential. The kitchen is the heartbeat of the business, responsible for executing the menu, controlling food costs, and ensuring superior quality and consistency for guests. Effective kitchen management requires a multi-faceted approach that covers everything from staff...